The Scoop

LISD will roll out the "Symantec Client Security" software (which includes Symantec Antivirus) on Tuesday, Feb. 22, 2005, beginning at 8:15 a.m. The first time you log in after 8:15 am, a dialog box will appear that tells you the software is installing. The installation takes 6-8 minutes -- please do not open any new programs during this time or cancel any part of the install. After the installation is complete, the PC will automatically reboot.

After the reboot, please log in using the same account and wait 2 minutes after your desktop icons appear before trying to open any programs; the software needs to complete its configuration during this time. If you try to open a program that needs to communicate via the network (Voyager, Groupwise, IE, etc.) before the configuration is completed, the program will generate an error. Just close it, wait the two minutes, and try opening it again. If this does not work, reboot your PC again.

If you log in before 8:15 am on Tuesday, or if you leave your PC on all the time, please reboot your PC sometime after 8:15 am to start the installation. If your experience any problems with the install, please contact your Technology Associate or LISD at x4300 (lisd@syr.edu).

Once the software is installed, you may notice a yellow shield and a green globe (with a red "X" on it) in the system tray area of your desktop. You can just ignore these icons. If you want to learn more about the software, please visit the Symantec page on the staff web site: http://libsites.syr.edu/lisd/applications/symantec.html