The Scoop

Beginning on Monday, Oct. 10, GroupWise clients (except those in the College of Law and in University College) will be able to install the new Novell “Support Pack” upgrade for GroupWise 6.5 on their computers. Please click “yes” when the pop-up box appears after you log into GroupWise. Clicking “no” will delay the installation; however, the upgrade will be automatically installed after the fifth time you click the “no” button.

The installation process will take about five minutes. If you interrupt the process, the upgrade will not be successfully installed.

The new support pack is designed to make a number of behind-the-scenes functions within GroupWise 6.5 work more efficiently, and includes enhancements to the address book, appointments, calendar, and busy search. The changes will generally be invisible to most clients who use the mail system. More specific information about the “fixes” is available on the Web at http://support.novell.com/cgi-bin/search/searchtid.cgi?2970796.htm . (Scroll down the Web page text until you find the word “solutions” in red type).

Questions: E-mail CMS at consult@syr.edu or call 443-2677.

Posted by ljradiga at 10:35 AM | Permalink

On Wednesday, Sept. 28, 2005, ITS will begin rebuilding the public workstations with a revised image. The biggest change in the new image is the ability to display web sites written in the Chinese, Japanese, and Korean languages. The image also includes the latest versions of Adobe Reader (7.0.3), Java, Quicktime, Flash, Shockwave, Media Player, and the Symantec Antivirus software.

To improve security on the public workstations, Internet Explorer will now clear the "Temprorary Internet Files" area when it is closed. ITS has determined that the viruses and spyware found on the public workstations are almost always located in this area. Making this change will result in the spyware and viruses being wiped out as soon as the browser is closed. The only impact the students may notice is that browsing the internet may be slightly slower, since the "Temporary Internet Files" area is used to cache files to speed up web browsing.

The other configuration change made to Internet Explorer is that the "days to keep pages in history" has been set to to keep only one day of history information (Internet Explorer does not give the option to keep no history information). The history keeps track of the names of web sites the PC has visited in the past. The new, lower setting will reduce the number of old entries in the history area.

Posted by ljradiga at 04:11 PM | Permalink

ITS will be making configuration changes to the server that hosts the f:\, g:\, and h:\ drives Friday, September 23 between 6:00 am and 7:00 am. These drives will not be available during this time.

We are sorry for the inconvenience and thank everyone for your cooperation.

Help Desk
SUL Information Technology Services
443-4300

Posted by rusilver at 02:58 PM | Permalink